Welcome to Indiagram, your trusted partner for top-notch digital marketing and social media services. We value your trust and strive to provide you with the best possible experience. Below is our comprehensive Refund and Return Policy, ensuring clarity and transparency for our customers.
1. General Refund and Cancellation Policy
No Order Cancellations: Once an order is placed and payment is confirmed, it cannot be canceled. Kindly double-check your order details before confirming your purchase.
Refunds in Wallets Only: Refunds will not be processed back to the original payment method. Instead, all refunds will be credited to your Indiagram.co account wallet, allowing you to place new orders for any of the 5,000+ services we offer.
2. Refund Scenarios
2.1 Orders Not Delivered or Undeliverable
If an order is not delivered or cannot be fulfilled for any reason, you are eligible for a refund. Here’s how it works:
Create an Account: Register on www.indiagram.co to create your account.
Submit a Support Ticket: Access our support panel and create a ticket with your order details.
Wallet Credit: After review, the order amount will be credited to your Indiagram wallet.
2.2 Orders Not as Described
If your order is not as described or does not meet your expectations:
Submit a Support Ticket: Log in to www.indiagram.co, provide the order details via the support panel, and explain the discrepancy.
Refund in Wallet: Upon validation, the refund will be credited to your wallet for future use.
3. How to Request a Refund
To initiate a refund request, follow these steps:
Create an Account: Visit www.indiagram.co and register for an account.
Submit Your Ticket: Go to the support panel and create a ticket, including:
Order ID
Purchase details
Reason for refund (e.g., undelivered order, discrepancy, etc.)
Track Your Request: Our support team will review your request and update the status on your account dashboard.
4. Refund Processing Time
Refunds are typically processed within 3-5 business days of submitting your ticket and verifying your claim.
The credited amount will be reflected in your Indiagram wallet, which can be used for future purchases.
5. Important Notes
Refunds are issued only to your Indiagram wallet and cannot be transferred to any external account or payment method.
Refund requests are subject to validation and approval based on the information provided.
Indiagram reserves the right to refuse refunds in cases of fraudulent claims or misuse of services.
6. Need Assistance?
If you have any questions or require assistance, our dedicated support team is here to help. You can reach out via:
